Complaint

Schema

id:

UID, auto-generated
author:

Organization, required

Organization filing a complaint (contactPoint - person, identification - organization that person represents).
title:

string, required

Title of the complaint.
description:

Description of the issue.
date:

string, Date, auto-generated

Date of posting.
dateSubmitted:

string, Date, auto-generated

Date when claim was submitted.
dateAnswered:

string, Date, auto-generated

Date when Organizer answered the claim.
dateEscalated:

string, Date, auto-generated

Date of claim to complaint escalation.
dateDecision:

string, Date, auto-generated

Date of complaint decision.
dateCanceled:

string, Date, auto-generated

Date of cancelling.
status:

string

Possible values are:

  • draft
  • claim
  • answered
  • pending
  • invalid
  • declined
  • resolved
  • cancelled
type:

string

Possible values of type are:

  • claim
  • complaint
resolution:

string

Organizer’s resolution.
resolutionType:

string

Possible values of resolution type are:

  • invalid
  • declined
  • resolved
satisfied:

bool

Claim is satisfied?
decision:

string

Reviewer’s decision.
cancellationReason:
 

string

Cancellation reason.
documents:

List of Document objects
auctionerAction:
 

string

Participants’s action.
auctionerActionDate:
 

string, Date, auto-generated

Date of participant’s action.